Request Service or Order Supplies
If you’re experiencing an issue or would like to order supplies, you’re in the right place.
Reach out to us using the method that works best for you, and we’ll take it from there.
Give us a Call
Give us a call at 1 (800) 565-0609.
We handle both service and supply requests through this number. Just follow the auto-attendant to connect with the right team member.
If we’re unable to take your call immediately, please leave a voicemail with your name, call-back number, serial number of your equipment, a brief description of your concern and we'll return your call as soon as possible.
Available
Mon-Fri: 8am to 5pm
Best For
High priority assistance
Send Us an Email
Send your service and/or supplies request to service@officeinteriors.ca and we’ll respond within 24 hours.
Once your service ticket is created, we’ll email you the ticket number so you can track the progress of your resolution.
Available
Mon-Fri: 8am to 5pm
Best For
Detailed requests & medium priority assistance
Use Your eInfo Self-Serve Portal
As a customer, you can access the Office Interiors' self-serve portal, eInfo. On there, you can do the following at your own time:
- Enter and track your own service calls
- Place toner orders directly into our system
- Enter meter readings
- Review service history
Once you submit a request, our team will review it within 24 hours.
Available
24/7 (to receive requests)
Best For
Submitting requests outside business hours & medium priority assistance
Request Service or Order Supplies
Once you submit the service and supplies form, our team will review the details and reach out to you as soon as possible for any additional information needed to process your request efficiently.
Helpful Resources
FAQs
I am an Avaya Cloud Office Customer. How can I contact Avaya Support?
You can access Avaya support by the following phone, email or web portals:
Phone: US 1 866 282 9245
CDN 1-800-211-7481
Email: acosupport@avaya.com (non-urgent reports only)
Click here for a full list of ways to contact Avaya Cloud Office support.
How do I recycle used toner cartridges?
Ricoh offers a toner take-back program for their cartridges. If you have cartridges from other brands, we’ve got you covered!
Contact us for details on drop-off or pick-up services.
Learn more about our recycling program here.
How do I know if I’m ordering the correct supplies for my equipment?
You can find the supply details in your equipment manual or contact us with your equipment’s model number. Our team will ensure you get the right supplies for your needs.